Shipping Policy
Shipping & Handling: When your order has shipped, an email will be sent with your USPS tracking information. Please note our shipping and handling fees cover $50 insurance, tracking and signature confirmation. However, once your order is delivered (signed off by someone in your household/attempted to be delivered) we are no longer responsible for package. It is the customers responsibility to collect all packages from the USPS location stated on the USPS notice if they were not home at the time delivery. Holidays and weekends are excluded.
Once we have shipped your order, we do not have access or control over it's delivery time. Should you have any questions or concerns regarding your orders tracking information please contact USPS directly with your tracking number.
Domestic Shipping: Please allow USPS Priority Mail approximately 1 - 3 business days for delivery. Shipping may take longer during the holidays.
International Shipping: Please allow UPS 1 - 7 days for delivery. Please note that all shipments outside the US may be subject to import duties and taxes, which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.
Pre-Orders: Pre-ordered items will ship on their desired date. If you order other items in addition to your pre-ordered item, all items will ship together on the pre-ordered shipping date.
Order Cancellations: If you would like to cancel your order, please email us as soon as possible to do so and a full refund will be granted. Orders can only be cancelled within a 24hr period.
If you have any further questions or concerns, please contact us.
Once we have shipped your order, we do not have access or control over it's delivery time. Should you have any questions or concerns regarding your orders tracking information please contact USPS directly with your tracking number.
Domestic Shipping: Please allow USPS Priority Mail approximately 1 - 3 business days for delivery. Shipping may take longer during the holidays.
International Shipping: Please allow UPS 1 - 7 days for delivery. Please note that all shipments outside the US may be subject to import duties and taxes, which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.
Pre-Orders: Pre-ordered items will ship on their desired date. If you order other items in addition to your pre-ordered item, all items will ship together on the pre-ordered shipping date.
Order Cancellations: If you would like to cancel your order, please email us as soon as possible to do so and a full refund will be granted. Orders can only be cancelled within a 24hr period.
If you have any further questions or concerns, please contact us.